I purchased my 2019 Ultra Limited on a Sunday and Luiz and Pat were busy doing two other sales at the same time as my purchase .I got a good price , good finance rate and my tags renewed . I also had a problem with my existing insurance company not open on Sunday and Pat took the time to check two different insurance companies for me and to sign me up with new insurance . I love my new ride , nice upgrade from my 2004 Ultra Classic. If you are thinking about getting a new ride , just do it and never look back